<?xml version="1.0" encoding="UTF-8"?>
<mods xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" version="3.1" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-1.xsd">
  <titleInfo>
    <title>Administración de servicios</title>
    <subTitle>estrategias para la creación de valor en el nuevo paradigma de los negocios</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Lovelock, Christopher</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Sánchez Carrión, Miguel Ángel.</namePart>
  </name>
  <name type="personal">
    <namePart>Mascaró Sacristán, Pilar</namePart>
  </name>
  <name type="personal">
    <namePart>Gómez Mont Araiza, Jaime</namePart>
    <role>
      <roleTerm type="text">Traducción</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Cabrera Martínez, Karla Verónica</namePart>
    <role>
      <roleTerm type="text">Colaboración técnica</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">mx</placeTerm>
    </place>
    <place>
      <placeTerm type="text">México</placeTerm>
    </place>
    <publisher>Pearson /Educación</publisher>
    <dateIssued>2011</dateIssued>
    <edition>2a ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">spa</languageTerm>
  </language>
  <physicalDescription>
    <extent>xvii, 957 p. : il. ; 25 cm.</extent>
  </physicalDescription>
  <note type="statement of responsibility">Christopher H. Lovelock , Javier Reynoso, Guillermo D'Andrea, Luis Huete, Jochen Wirtz.</note>
  <note>Plan de Estudios en Mercadotecnia</note>
  <subject>
    <topic>Profesiones</topic>
    <topic>Mercadeo</topic>
  </subject>
  <subject>
    <topic>Industrias de servicio</topic>
    <topic>Mercadeo</topic>
  </subject>
  <subject>
    <topic>Mercadeo</topic>
    <topic>Toma de decisiones</topic>
  </subject>
  <subject>
    <topic>Administración de mercadeo</topic>
  </subject>
  <subject>
    <topic>Mercadotecnia</topic>
  </subject>
  <subject>
    <topic>Mercadotecnia</topic>
    <topic>Metodología</topic>
  </subject>
  <subject>
    <topic>Administración</topic>
  </subject>
  <classification authority="ddc">658.4 L944 e.1</classification>
  <identifier type="isbn">978-607-32-0556-6</identifier>
  <identifier type="isbn">6073205562</identifier>
  <recordInfo>
    <recordContentSource authority="marcorg">UIA</recordContentSource>
    <recordCreationDate encoding="marc">110624</recordCreationDate>
    <recordChangeDate encoding="iso8601">20230803132000.0</recordChangeDate>
    <recordIdentifier source="OCoLC">ocn732881277</recordIdentifier>
    <languageOfCataloging>
      <languageTerm authority="iso639-2b" type="code">spa</languageTerm>
    </languageOfCataloging>
  </recordInfo>
</mods>
